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FIRE-HUB Privacy Policy

Effective Date: 13 July 2026

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1. Introduction

FIRE‑HUB is developed and maintained by LTA Services Sdn. Bhd. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application.

2. Information We Collect

  • Device Information:

    • FIRE‑HUB collects basic details such as device type, operating system version (Android 5.0 and above), and app version. This helps us ensure compatibility and improve performance across supported devices

  • Usage Data:

    • Anonymous statistics on how the app is used to improve performance and reliability.​​

  • ​Personal Data:

    • FIRE‑HUB does not collect personally identifiable information such as names, emails, or phone numbers.​​

  • Notifications:

    • If enabled, FIRE‑HUB may use push notifications to send alerts related to system activity.

  • Third‑Party Services:

    • The app may integrate with Firebase (for notification features) or similar services for analytics and notifications.

3. How We Use Information

  • To ensure the app functions correctly.

  • To improve user experience and system performance.

  • To send important alerts and updates.

  • To comply with legal and regulatory requirements.

4. Data Sharing

We do not sell or rent your personal information. Data may only be shared with trusted third‑party providers such as Firebase, strictly for app functionality (e.g., notifications, analytics, or crash reporting).

5. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse. While no system can guarantee complete security, we strive to protect your information using industry‑standard practices.

6. Your Choices

  • You may disable notifications at any time in your device settings.

  • You may uninstall the app if you no longer wish to use it.

7. Contact Us

If you have questions about this Privacy Policy or how FIRE‑HUB handles data, please contact us at:

Email: ltaserviceit@gmail.com

Address: 2nd Floor, Lot 113, Plot 24, Gala City, Jalan Tun Jugah, 93350, Kuching, Sarawak

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